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Business Strategies Home Page
PREPARE TO FAIL!
At least 50% of being successful in what you do has nothing
to do with what you do! It is "the other stuff"
- attitude, confidence, communication skills, customer delight
and so on, that makes the difference. Always be prepared
to fail. Alan Austin-Smith tells you why.
We live in a fast changing world. This means that for any
business or individual to be successful, we have to be creative
and innovative. Constantly coming up with new ideas and
trying new things. You have a team of creative people working
with you - use that creativity to stretch yourself and your
business to new heights.
Here are a few ideas that will help you and your team to
be more creative in your approach to business.
- Support thoughtful failure
- Use creative thinking
- Listen naively
SUPPORT THOUGHTFUL FAILURE
The biggest barrier to creativity is fear. Fear of failure.
Think how many times you have talked yourself out of a good
idea, sat in meetings with something to say, but decided
not to.
Why is that? I guarantee it is because the voices in your
head were telling you that it might be a stupid idea. That
it might not work. That everyone might laugh. Because of
those voices we never give those ideas oxygen; we don't
let them out into the world to breathe, to live, to find
out whether they would work. Well your team does that too,
and you have to encourage them to let their ideas out -
and the best way to do that is to encourage 'thoughtful
failure'.
Thomas Edison was once asked how he coped with the inevitable
failure that scientists and inventors must face. "It's
easy" he said "What you see as failure, I see
as being successful at finding out it didn't work that way!"
Isnt that great? What a great way to look at failure!
Try it. It really does make a huge difference. This is all
about changing your perception of failure, but I call it
'thoughtful failure', not 'sloppy failure'. Say you or a
team member come up with an idea, think it through, consider
all the options, but it just doesn't work. Or maybe someone
points out something you haven't considered a flaw
in the idea. This is an example of thoughtful failure, and
there's nothing wrong with that.
But let's be outrageous and set ourselves a strategy. Why
not set yourself goals for failure? I know how that sounds,
but remember, failure is NOT negative. It's just a word
to describe part of the creative process.
Set yourself goals for failure - try and get say 5 a day.
You see to get 5 failures a day you have got to get your
ideas out in the open in order to achieve your goal. Try
and get 5 clients to say no to colour. The only way you
can achieve that is to ask at least 5 clients if they want
colour!
If you want to go out for the night and make a new friend,
if you set yourself a goal of getting turned down twenty
times, you will have to ask at least 20 people to achieve
that goal. Surely if you ask twenty people for a dance,
someone will say yes.
Casanova was once asked how he was so successful with
attracting women. "I just ask" was his reply!
Change your view of failure and you won't fear it. It is
one of the craziest paradoxes in life. To be successful
you have to start failing!If you are not failing, you are
not being creative.
CREATIVE THINKING
Bring creative thinking sessions into your team meetings.
Allow 10 minutes of your meeting for this and have a specific
subject area such as your team into small groups and get
them to use creative techniques such as brainstorming, where
you just throw any ideas and thoughts randomly onto a piece
of paper, not stopping to think about whether they will
work, if you have the budget etc. that all comes later,
after the creative process. Just get the ideas first, however
silly.
Then gather up the ideas people have had and look for some
that can be developed further -be brave - some of the daft
ideas at this stage may be developed into workable concepts
that really work.
NAÏVE LISTENING
Listen to people, but listen naively. What does naïve
mean? It means without knowledge or experience - so listen
without knowledge or experience sometimes.
Why? Because all that knowledge and experience will often
blinker you to new ideas, new ways of doing things. Listen
to your team, but listen naively.
Success in life today is directly related to our ability
to be creative. It is interesting that the old intelligence
or logic is no longer enough. We used to see creative people
as a bit flaky, head in the clouds. Not any more, they are
critical to our success, we still need logic, but without
creativity we are lost.
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ALAN
AUSTIN-SMITH
"It doesn't matter who you are, what you know,
what you have achieved, however much experience you
have, there is always more to learn."
Alan Austin-Smith's great communication skills, experience
and expertise have led him to be hailed as one of
the leading business gurus within the hairdressing
industry.
Over the last 25 years he has worked in every area
of hairdressing and with most of the principal hair
companies: starting his career as a hairdresser with
Vidal Sassoon in 1976, then moving from Glemby to
Regis, before being head-hunted by L'Oreal where he
was promoted to Technical Manager after just four
years. It was during his time at L'Oreal that he realised
his passion for business development, and recognised
a need within the industry for Business Support Coaching.
So it was, in 1991 Austin-Smith decided to further
enhance that area of hairdressing by starting his
own business training company - CPM Skills Training
(now known as Take Control TV Ltd).
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