Business Strategies
 Are you maximising your retail sales?
Any successful salon should expect retail sales to contribute at least 25% of its turnover and help to make it more profitable. If your clients are buying their maintenance products elsewhere, then you are letting them down. As a professional, you should ensure that your clients are using the best possible products on their hair and make it as convenient as possible for them to purchase the items.
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Get Wired Up For Wealth!
I have always been fascinated by successful people. How are they different from less successful folk? Yes, there are those privileged few who are "to the manor born," but essentially we all have the same opportunities.
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 Becoming A Successful Person
I have always been fascinated by successful people. How are they different from less successful folk? Yes, there are those privileged few who are "to the manor born," but essentially we all have the same opportunities.
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Getting Ready For Growth
Ready to grow your business but don't have the funds? As most salon owners know, obtaining financing for your business can be a challenge; however it is a fundamental part of the success of any business venture - and the good news is, it's not impossible!
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SO YOU WANT TO START A SALON?
We all want that dream career – the one where you love what you do AND you get paid for it!
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 How to find the best clients and keep them
Winning new customers can be hard and expensive for many salons, but keeping them is even harder. And yet, it doesn’t have to be that way.
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Qualifications for African type hair by 2008
The first ever qualifications specifically for African type hair are likely to be available from early 2008.
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THE THIEF OF TIME
Are you in control of time or is time in control of you? I think we all know how most people would answer that!
Time will control us if we let it.
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 Love Thy Client, Part Two
Providing excellent customer service is the first step to securing a clients' long-term custom. In
the final part of this two-part series, Marketing Consultant Sharleen Hunter reveals five simple
ways to make your clients feel valued.
Read the full article "Love Thy Client" Part Two
Love
Thy Client, Part One
Providing excellent customer service is essential to your
salon's success. In the first part of this two-part series,
marketing consultant Sharleen Hunter explains why
looking after the client is so important.
Read the full article "Love
Thy Client" Part One
The National Minimum Wage Just Got Bigger!
Although the vast majority of hairdressing businesses
comply with the law, there are a few who are still paying
their staff less than the minimum wage. Salons who don't
comply might receive a visit from Her Majesty's Revenue
and Customs officials.
Read the full article "The National Minimum Wage Just Got Bigger!"
Are You Selling Out?
Retail sales should account for at least 25% of your salon's
turnover and are an important part of the success of your
business. Are your employees selling you short?
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PREPARE TO FAIL!
At least 50% of being successful in what you do has nothing
to do with what you do! It is "the other stuff"
- attitude, confidence, communication skills, customer delight
and so on, that makes the difference. Always be prepared
to fail. Alan Austin-Smith tells you why.
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